"I am delighted to share our recent experience at L'Occitane Australia collaborating with Sophie Firmager. Earlier this month we engaged Sophie to facilitate the "Resilience Training and Workshop" with our teams. As always, Sophie left no stone unturned to go above and beyond our expectations and hosted an incredible training. We received great feedback from all our participants and they walked away feeling more empowered, enabled and confident in their ability to set boundaries, and navigate through day to day challenges in the rapidly evolving environment whilst staying focused on the big picture. 

Sophie is an astute leader with exceptional people management skills and is commercially very savvy and adept in her craft. She has a plethora of knowledge and wisdom which she is quite open to sharing with everyone. Her sage advice and ability to connect with her audience is simply astonishing. The manner and demeanour in which Sophie imparts her knowledge, training and educates the audiences is commendable. 

I would highly recommend Sophie as a trainer and coach for any business, especially if the organisation and business are going through a radical change. She is the NLP (Neuro-Linguistic Program) Guru and is exceptional in this arena."

Shambhavi Manjrekar, Head of People & Culture, Oceania at L'Occitane